Norma Cooper, Owner-Operator
Email: 
My Major qualifications are listed here in resumé format.
Highly skilled in customer service, tenacious, friendly, conscientious, able to follow directions, ethical, goal-directed lifetime learner.
Bachelor of Arts, English, Creative Writing Emphasis, University of California at Santa Barbara. June 1994
Associate of Arts, Liberal Arts, Allan Hancock College, Santa Maria California,
Teaching English as a second language, University of California Extension. January, 1997
Website Design, Ziff-Davis University, 1998
Introduction to CGI, Ziff-Davis University, 1998
Graphics using Paint Shop Pro, Ziff-Davis University
DHTML, ZiffDavis University, 1998.
Cognitive Retraining Specialist, Coastline Community College, 2002
Community Support Specialist, OPTIONS CCNBC
Instructor, SLP Coordinator, Paint Shop Pro Users Group
Managing Director, Get Real Results, Inc. I build web sites, maintain a small office network, tutor companies and individuals on computer hardware and software onsite and online, counsel and mentor members of Phoenix12 Steps as well as maintain the web site. I am also currently marketing an extraordinarily gifted professional speaker.
Editor: Paint Shop Pro Users Group Newsletter Feb. 1999. - Mar. 2000.
Technician 1, Corestaff, March 6, 1999. - July 28, 1999. Provided technical support to users of business computer applications and hardware by phone, fax, and laplink. Logged all call details.
Substitute Teacher, SMJUHS District 1994 - 1999. Documented attendance, maintained order, and presented lessons covering a wide variety of subjects.
Substitute Teacher, Santa Barbara County 1994 - 1999. Documented attendance, maintained order, and presented lessons covering a wide variety of subjects.
Inventory Specialist, RGIS 1998- 1999. Using specialized PIM, counted inventories in various retail establishments.
Windows 95,98, XP, Networking (I currently maintain a small office network), PageMaker, Photoshop, Paint Shop Pro, MS Office XP, Access, Excel, Winword, Outlook, Powerpoint, FrontPage 2002 WordPerfect Office Suite 12. Over 5 years experience building personal and professional web sites using (truncated list): Arachnophilia, 1st Page, FrontPage, Netscape Composer, SmartScript, CSELite, Coffeecup, Topstyle.
Proficient in Internet navigation and search criteria, meta tags...etc. Also up to date on Quicken tax & personal accounting programs.
Never content to rest on my laurels, I also completed certification as a Cognitive Retraining Specialist through Coastline Community College Since completion of the program, I hope to be tutoring brain injured individuals or helping set up college disability services for them between web site projects.
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